Terms of Use

What this website does

Pest in LA is a service-request website. We do not perform pest control services. When you call with a request, we may pass it to an independent pest control company that serves your area. That company decides whether to accept the job, inspects the property, gives you an estimate and performs any treatment. Any agreement for inspection, treatment, repairs, warranties or follow-up is between you and that company, under its own terms.

We do not charge you for connecting you with a provider. Prices, payment and service terms are set by the provider.

About the providers

Providers are separate businesses, not our employees or agents. They are responsible for their own work, licensing, insurance, products and compliance with the law. Before work begins, ask the provider for its California Structural Pest Control Board registration, a written estimate and the written notice of the products it will use. You can look up any company on the Structural Pest Control Board website.

Calls and messages

When you call us and ask for help, you agree that we and the provider we connect you with may call or text you at the number you give us about your request. Message and data rates may apply. You can ask us or the provider to stop at any time. Calls may be recorded; if a call is recorded, you will be told at the start of the call.

Information only

Content on this website is general information for Los Angeles-area homeowners and renters. It is not professional advice for your property. Pest identification, treatment choices and safety instructions depend on an on-site inspection and on product labels. Laws, regulations and agency contacts change; check official sources for current requirements. Do not rely on this website in an emergency — if someone has a serious reaction to a sting or bite, call 911.

No guarantee of availability or results

Calling with a request does not guarantee that service is available at your address, at a particular time or at a particular price, or that a provider will accept the job. We do not guarantee the results of any treatment performed by a provider.

Acceptable use

You agree not to:

• use the website for anything unlawful or to give false information in a request;
• try to gain unauthorized access to the website, its servers or related systems;
• disrupt the website or use automated tools, scrapers or bots in ways that affect other visitors;
• copy or republish the website’s content for commercial purposes without permission.

Intellectual property

The website, including its text, design, logo, graphics and images, belongs to Pest in LA or its licensors and is protected by copyright and trademark law. You may view and print pages for your personal, non-commercial use. Any other use requires our written permission.

Links to other websites

We link to government agencies and other websites for your convenience. We don’t control them and are not responsible for their content, accuracy or privacy practices.

Disclaimer of warranties

The website and its content are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Pest in LA and its owners, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or data, arising from your use of the website, our request service or services performed by providers. Our total liability for any claim relating to the website or these Terms is limited to one hundred U.S. dollars (US$100). Some laws do not allow these limits, so they may not apply to you.

Indemnification

You agree to indemnify and hold harmless Pest in LA from claims, losses and expenses (including reasonable attorneys’ fees) arising from your misuse of the website or your violation of these Terms.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute relating to the website or these Terms will be brought in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve the issue informally.

Changes to these Terms

We may update these Terms from time to time. The effective date at the top shows when they last changed. Continuing to use the website after a change means you accept the updated Terms.

General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and us about the website.

Contact us

For questions about these Terms, call (844) 459-9482.